Forever 21

Forever 21

By Forever 21, Inc.

  • Category: Shopping
  • Release Date: 2010-04-10
  • Current Version: 5.12.6
  • Adult Rating: 4+
  • File Size: 76.11 MB
  • Developer: Forever 21, Inc.
  • Compatibility: Requires iOS 9.0 or later.
  • App Ratings:
    4/5 ( 28,798 App Reviews)
  • Price:
    Free
Forever 21 App Ratings: 4
4
Based on 28,798 App Reviews
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Forever 21 App Details

With the new Forever 21 mobile app, you can shop, find fresh outfit inspiration, save your faves, and get connected! Access awesome features, the latest scoop from social media, get instant info on our newest sales…and that’s just the beginning. Welcome to the incredible world of Forever 21 – in your pocket and at your fingertips. Features: - SHOP: Explore, browse, vertical swipe to more images, horizontal swipe to another product, and buy on the go! - SCAN & SHOP: Need another size? Looking for more info? Just scan an item’s barcode to get details, read reviews, and share your finds! - F21Home: Check out our latest Shop by Outfit , and trend Videos for instant style inspiration. - SOCIAL: Connect with the Forever 21 community through Facebook and Instagram, and use #F21xMe to find and share style inspiration. - Inbox: Be first in line to receive on-the-spot updates about exclusives, sales, and special offers - Find a Store: Lost without Forever 21? Use the store locator to find nearby stores, get directions, and find out which brands are available at each store. Oh, and we love your feedback! We’re constantly tweaking and improving to make the F21 app even better! Shoot us an email at mobile@forever21.com to leave a comment, report an issue, or make a suggestion!

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Forever 21 App Screenshots

App Reviews

  • Very glitchy

    4
    By Crunkal
    This app would be awesome if it would load quicker. Also, it needs more customizable filters and shopping categories.
  • Not functioning

    2
    By SheKnows32
    For the past 2 wks this app has not been functioning correctly. It takes a while to load even when I’m connected to WiFi. When notifications pop up and I click on the app, the notification doesn’t even show.
  • 👎🏻👎🏻

    1
    By code name: vendetta
    ZERO stars for this app. I had 40 items saved to my wishlist. Signed in today and discovered my wishlist empty. I’m furious. Why offer that feature if you’re just going to delete everything?
  • the app doesn’t even work 🤷🏼‍♀️

    1
    By Cartog32
    i just got the app and all I see is, nothing. like it’s just a white screen. I didn’t know that was considered a shopping app but I think I will stick to shopping at urban outfitters. It has way better clothing and the people in customer service are just way nicer. I recommend it like 100000 times more than f21. I’m super tiny, and I feel like I never find my size at f21 :-(
  • A lot of issues lately

    2
    By NSweetz
    As of a few months now the app either crashes or won’t open. This was my go to app until these issues kept reoccurring ... now I am forced to log on using safari when I’m ready to check out . Screen on the app goes blank or sometimes it doesn’t even load ... fix it pleeeeeeaaasseee
  • Amazing, I love it!

    5
    By Logoya_G
    I am such a fan of Forever 21, this is my favorite store and I love to shop online. I really like you it is set up. Not really much they can do to make it better!
  • Disappointed customer service

    2
    By Sh237
    Hello, I am a regular loyal customer of Forever 21, you can see my purchase history In store and through your Online application. I always love my purchases and experiences at Forever 21. In fact I am always writing good reviews about my purchases as well. This is the first time I am trying to reach someone in authority to understand my frustration as a consumer. I bought a pair of Pink Printed pants through your Online app,Order # 76204005 on March 3/28/2018. I tried it on and did not like the size. I drove to a local Forever 21 store at Park Meadows Mall, Colorado to return the item. I was told by the Cashier I can not return or exchange the item in store even though I purchased it from your store Application. The cashier suggested me to have it mailed through US postal service. I was extremely disappointed. It did not make any sense to me, I went back on the history of my order and Product Information of the item on my app and Nowhere it says it can only be return through Postal service. To me that’s hiding a disclaimer and information from the consumer. I drove to postal service with return label and they mentioned I need to purchase a Postage stamp in order to send this Item back to Forever 21. Purchasing a postage stamp is not an issue but not disclaiming any of this information on your website is a Huge misinformation/deception. I called your customer service number and spoke to Teddy B. who was not helpful or courteous at all. He was condescending and made it seem like returning an item is a burden on you guys and it’s entirely mistake. I did not appreciate his tone and asked to get a hold of a manager/supervisor. He said every manger is busy and not available. I am appalled by the series of inconvenience I have experienced and discouraged to make any purchases in the future till this situation gets resolved.
  • Needs A LOT of improvement

    1
    By AlyxusAnn
    With how much money forever 21 makes, you would think the app would be pure gold but unfortunately it isn’t great. The reviews almost never show up, ordering sometimes glitches & the wishlist option is almost pointless- as soon as it’s out of stock you can’t keep it in your wishlist just in case it’s restocked
  • Avoid app/online order

    1
    By The Radical Cleric
    Worst customer service for online/app purchase. Be extremely careful!!! Many items are not forever21 brands, which means you will be charged a hefty shipping fee for returning those non-forever21 items. They won’t reply to your email, won’t allow you to speak to a supervisor. When I requested to speak to a manager, I was simply told no supervisor has time and didn’t offer to call me back or put me on hold if I wish to wait. The entire customer service team wanted avoid talking to me and offer adequate service. Don’t be trapped!!! Go to a store to purchase! In modern high tech days, it’s sad to see when all other online retailers are doing quite well, forever21 is still forever behind the technology era! What an irony. A company that refuses to grow up!
  • very bad costumer services

    1
    By dooliloulou
    Forever 21 is the worst customer service ever! the people who answer the phone they was very rude , impolite , agressive and any thing bad u can imagine , i purchase from their website and it was a miscommunication regarding my adress i was trying to call them many times during my conversation they look that they put the phone speaker and they talk with their colleagues the second one she finish the call and she hang up without any excuse , now i'm just waiting for them to send me an email regarding my shipment , i'm so sad about this but never ever buy from them again !

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