WIZTEK is an app that helps you get support on your IT issues by connecting to our Wizard community. We offer the simplest way to get help for all your IT issues. -> Select the way you want to be helped, describe your problem by using chat, audio or visual calls, choose your wizard, pay for it and you’re in! With our solution, you can have support from your phone, in two different ways: -> With our ONLINE CHAT: start a private chat with our best Wizards, describe your issue, send pictures or short videos and chat with them to fix your problem! We will take care of you with smart ideas. -> With an INSTANT CALL/VISIO : no need to use the app to describe your issues, go straight to the point and directly contact one of our Wizards live. Use our exclusive video chat by pressing only one button! Our wizards will be able to see your laptop, printer or any device that faces a problem. You can still chat during the call and also send pictures. No installation, no add-ons, no software to install, Wiztek uses the best technology embedded in the app to provide the best experience ever and solve your issues! The fastest way to get help! Here are some of the cool features: -> WHEN YOU WANT Our wizards are always available. We are building the largest IT community which is just waiting for you! -> EASY PROCESS No more long forms to fill, your Wiztek account will be automatically created based on your mail address only -> NO TRANSLATION All around the world, our wizards speak your own language! -> SOLVE IT OR IT’S FREE We do our best to solve your problems otherwise you are reimbursed. -> MULTIPLE ACCESS You can chat, have a call or make a visual call and see your wizard by video, just choose the best way you want to be helped! -> SAVE MONEY Don’t waste time by searching and try conventional companies for help, try our application! FAQ: -> How can I be sure my issues will be solved? Our tech community is built around a strong network of professional wizards. We can fix any problem you face, and if we don’t have the solution you won’t pay the service and will be reimbursed immediately. -> Can I choose my wizard? Yes you can, you will have the choice. You will be able to see their skills, % of success and a lot of other information in their profiles. If a wizard has helped you successfully previously and if he is available, he will deal with your problem. -> What is the difference between Online Chat and Instant call/visual? We adapted our service to every kind of person. If you like to chat, the online chat is the best value for you. If you have no time to chat and feel better to have the quickest answer ever, choose the instant call with the video option in it. -> Do I need an account to use Wiztek services? No, you don’t need to go through a long process to create an account, your account will automatically be created when you pay the service, we only need your mail address to do it. When you come back in the app, we will send you a short security code to connected you to your account.